What is defect?
Any fault, imperfection,
shortcoming in the quality, quantity, potency, nature and
manner of performance.
What is Deficiency?
Fault, imperfection, shortcoming, inadequacy in quality, nature and manner of performance.
Grounds for complaint :
1. Defect in
2. Deficiency in services
3. Restrictive Trade practice and Unfair Trade practice as
defined in MRTP Act.
Who can file a complaint? kjlk
2. Recognized consumer bodies
3. A group of consumers with same interest
4. Central or State Governments.